Frequently Asked Questions

If you have other burning questions we weren’t able to address here, feel free to email.

Shopping

What materials are your jewelry pieces made from?

Can I customize a piece of jewelry?

What Shipping Methods Are Available?

Do You Ship Internationally?

How long does it take for home delivery?

Payment

What Payment Methods Are Accepted?

How Do I Track My Order?

Can I pay in installments?

Orders & Returns

How long do I have to return an item?

What items are not eligible for return?

How can I manage my orders & account?